RECOVERY WORKSPACEPD / EXAMPLE 01
01 / REVIEW THE DENIALReview the claim.
Check the missing facts.
Sample recordCommercial spine denial
Payer & productCommercial plan / example
Filing windowSource review required
Next actionReview & prioritize
01A useful inventory makes both the opportunity and the missing information visible.
02 / PREPARE THE APPEALMatch the records.
Prepare the appeal.
Original itemLinked to the draft
Policy sourceApplicable commercial plan policy
Supporting recordGaps made explicit
Decision ownerAuthorized practice team
02Facts, source context, and supporting documents come together in a reviewable packet.
03 / TRACK THE PAYMENTTrack the response.
Confirm the payment.
Practice submissionRecorded separately
Payer responseDecision evidence
Payment postingRemittance reconciliation
Recovery feeAgreed collection basis
03A delivered draft, an overturned decision, and collected cash are different milestones.
ILLUSTRATIVE WORKFLOWNot a client result
01 / FIND THE OPPORTUNITYWe review your
unworked denials.
In this sample, a spine practice receives a commercial-plan denial. Review the remittance, the denial notice, and the plan requirements before the payer’s appeal deadline. Missing facts stay visible while the next action is assessed.
YOUR DELIVERABLEA prioritized denial inventory with source and deadline questions visible.
02 / PREPARE THE NEXT ACTIONWe prepare
your appeal packet.
Match the applicable commercial plan policy to the service, date, and supporting records your team authorizes. Resolve gaps before preparing ready-to-sign appeal packets for your practice’s final review.
YOUR DELIVERABLEReady-to-sign appeal packets after supporting-record and review checks are complete.
03 / FOLLOW THROUGHYou sign and send.
We track the result.
Your practice reviews, signs, and submits. Track the payer’s response, then reconcile any later remittance before calling money recovered. This illustrative example claims no successful appeal or collected payment.
YOUR DELIVERABLEA decision trail, recovery status, and a clear basis for any invoice.